The client operates in the real estate sector, focusing on modernizing how buyers, renters, and developers interact with property information. Their vision was to create a virtual property consultant that can respond instantly, provide accurate details, and enhance engagement through AI-driven conversations. 

The Challenges

Traditional property searches are time-consuming and repetitive, requiring users to scroll through websites, brochures, or wait for responses from agents. This led to delays, missed opportunities, and heavy workloads for real estate teams managing large volumes of inquiries.